Contact

Let's open a conversation.

Email us, send a short message, or visit our Mongkok office. We reply to general enquiries within one business day and to key accounts within four business hours.

Email us

Two channels, one team.

Pick the channel that matches your relationship with Hairun Trading.

General enquiries & support

For first-time buyers, sample requests, after-sales questions and supplier onboarding. Replies within one business day.

Key accounts

For existing key accounts, framework-agreement enquiries and joint business planning. Replies within four business hours.

Send us a message

Use this form for general enquiries.

Submitting this form opens your mail client with the message body pre-filled and addressed to support@hairiun.com.

This form uses a mailto: action — it opens your mail client. No data is sent to a server. If the form does not open your mail client, please email support@hairiun.com directly.
By submitting, you consent to our use of the information you provide to reply to your enquiry under our Privacy Policy.
Visit our office

Our Mongkok office is open weekdays.

Drop in during business hours for a face-to-face conversation.

Headquarters Hairun Trading Co., Limited Rm 03, 24/F, Ho King Comm Ctr 2-16 Fayuen St, Mongkok Hong Kong Hours: Monday – Friday · 09:30 – 18:30 HKT Email: support@hairiun.com
Static map showing Mongkok district, Hong Kong
What happens next

Three steps from first email to first shipment.

Acknowledgement

We acknowledge your message within one business day (four business hours for key accounts) and route it to the relevant account handler.

Qualification

We ask 5–10 qualifying questions to scope the right business line, supplier base and documentation requirements.

Proposal

You receive a written proposal with itemised pricing, a documentation plan and a draft timeline within 3–5 business days.